A LITTLE HELP BEFORE YOUR VISIT
Practical appliance repair guides.
Describe the problem with confidence and know what to expect when arranging a repair.

Dishwasher leaving dishes wet? What to check before booking.
Learn why plastic containers, loading, rinse aid and cycle choices affect dishwasher drying, and when a recurring change needs a repair assessment.
Read the guide
Electric cooktop not heating: one zone or the whole surface?
Electric stove or cooktop burner not heating? Identify the affected zone, controls and cookware, then request an assessment without opening the appliance.
Read the guide
Microwave running but not heating? What to tell us.
Microwave running without heating? Check the selected function, note the symptoms and arrange service without opening the outer cover.
Read the guide
How to find your appliance model number.
Find the right appliance identification details without moving a heavy appliance or removing a panel.
Read the guide
Ice maker not working? Describe which function stopped.
Separate ice production, dispensing and cooling concerns when requesting refrigerator service.
Read the guide
Simple appliance care: start with your model’s manual.
A practical routine for accessible filters, loading and keeping useful appliance records.
Read the guide
Getting ready for your appliance repair visit.
The appliance details, access information and appointment arrangements that help make a repair visit easier.
Read the guide
Refrigerator not cooling? Tell us what has changed.
Fridge or refrigerator not cooling? Separate compartment symptoms, check ordinary door and loading issues, and prepare a clear repair request.
Read the guide
Washer not draining? Details that help us help you.
Washing machine not draining or spinning? Compare water left in the drum, spin settings and load behaviour before arranging washer repair.
Read the guide
Dryer not heating: cold loads or slow drying?
Electric dryer not heating or taking too long? Understand cycle settings, airflow observations and when to stop using the appliance.
Read the guide
Dishwasher not draining: what the remaining water tells you.
Understand retained dishwasher water, distinguish it from a leak and prepare a clear drainage repair request.
Read the guide
Electric oven not heating: bake, broil or both?
Wall oven or electric range oven not heating? Compare bake, broil, controls and ordinary settings before arranging electric oven repair.
Read the guide
Dishwasher leaving dishes dirty? Start with the pattern.
Dishwasher not cleaning dishes? Compare rack results, loading, cycle and detergent choices, and know when recurring poor washing needs assessment.
Read the guide
Washer shaking during spin: load problem or recurring fault?
What to notice when a washing machine vibrates, bangs or moves, and when to stop using it.
Read the guide
An appliance error code appeared. What should you record?
Save the exact code, model and cycle details before a reset so a repair request includes useful evidence.
Read the guide
Should you repair or replace your appliance?
Compare a repair quote with replacement, installation and the condition of the appliance before deciding.
Read the guideTALK TO US OR REQUEST A VISIT
Let’s get your appliance working again.
Tell us your appliance, the issue and your location. Call 226-228-6200 or book online to request today or a future visit. Our hours are 6 AM–9 PM, seven days a week. We review availability and contact you to confirm your appointment; choosing a date online does not reserve it automatically.
