No heat and slow drying need different checks.
If the drum runs but the load stays cold, choose Not heating. If the load warms but stays damp, choose Not drying properly. The cycle setting, load and drying system matter when assessing the result. Tell us whether the drum turns, the clothes become warm and the cycle ends early. Note whether the problem occurs during timed drying, automatic drying or both, and whether there was recent installation or vent work. These observations help separate a no-start request from a heating or drying-performance concern without assuming which component has failed.
Timed and automatic cycles.
Mention whether the problem was noticed on a timed cycle, an automatic cycle or both. Automatic cycles respond differently to the load. One cycle working does not, by itself, establish that a moisture sensor has failed.
Display messages and installation.
Include any display message exactly as shown, and whether the dryer is vented or ventless if known. Mention a stacked installation before the visit. Model suitability and access are reviewed when the appointment is confirmed.
Independent repair service; not manufacturer-authorized. Model and appointment availability are confirmed before your visit.
Your lg dryer repair questions.
Which symptom fits an LG dryer that warms clothes but leaves them damp?
Choose Not drying properly. Reserve Not heating for a load that stays cold on a heated program. Mention the selected cycle, any displayed message and whether the drum continues turning.
Does an automatic cycle ending early prove a sensor has failed?
No. The selected program, load and drying system need to be considered. Tell us what happened during normal use and whether a timed cycle behaved differently, if already known. Assessment comes before a sensor or other part is proposed.
Should I mention a ventless or stacked LG dryer?
Yes. The drying system and installation affect the checks and access arrangements. Include the model if readily accessible and leave the machine installed. We review suitability before confirming your appointment.
What should I do if the LG dryer smells burnt?
Stop using it and describe the smell, heat or display message when contacting us. Do not run another cycle to reproduce the problem, remove covers or bypass a safety control. Discuss the assessment and next step with us.